Shipping policy

We aim to deliver your UrbanCap products quickly and safely:

Processing Time:

• Orders are processed within 1–2 business days after payment confirmation.

Shipping Methods:

• Standard UK shipping: 3–7 business days
• International shipping: 7–15 business days depending on destination

Shipping Fees:

• Free shipping for all UK orders.
• International shipping fees vary by destination and are calculated at checkout

Order Tracking:

• Once shipped, you will receive a tracking number to monitor your delivery status.

Lost or Damaged Packages:

• If your package is lost or damaged during shipping, please contact us immediately at support@urbancap.shop. We will work with carriers to resolve the issue and ensure your satisfaction.